On-Site Support, Maintenance & Repair Service

Raindog Solutions offers on-site service for your Windows computers & related network devices across the Oceanside area of Vancouver Island (including Parksville, Qualicum Beach, Nanoose Bay & surrounding areas). Prompt, efficient, courteous service from an industry-certified technician at competitive rates.

In many cases, an on-site service appointment is the best place for us to start a diagnostic process for you, to troubleshoot and correct problems with your computers, networks and peripheral devices.

Although we can often completely resolve issues during our on-site visits, in some cases we may recommend that we take your hardware back to our own workbench for further testing or a repair which involves access to all of our technical resources.

We also regularly provide assisted computer migration services - helping you transition from your old PC to your new PC, and can take your equipment off-site to complete large data transfers if required.

In some cases, our Remote Service can also be a great alternative to an on-site service call.  It is particularly useful for problems that are strictly software-related.  For hardware-related issues or issues concerning external devices like printers, a house call is generally recommended to get to the root of the issue as efficiently as possible.  Please contact us to discuss your needs.