Remote Maintenance & Support | Raindog Solutions | Parksville Qualicum Nanoose Bay BC

We offer secure on-demand remote support as well as scheduled remote support & maintenance. If you have a working high speed Internet connection and web browser we can connect to your PC remotely with your consent and perform a wide range of common tasks. Here are a few examples of how our clients use our remote services:

guidance/training for many common software tasks
diagnostics and resolution of many common software issues
transfer a file to/from your PC to resolve an issue
remotely administer PCs, networks, servers, websites, backup systems, etc

Please contact us for further details.

J.K., Victoria BC

“We are very happy with our new system.”

– J.K., Victoria BC

G.B., Victoria BC

“Excellent at going over everything so that we understand new computer software.”

– G.B., Victoria BC

R.G., Saanich, BC

“It is so convenient to be able to use the remote method to search for the root of any problem. it’s a great time saver!”

– R.G., Saanich BC

S.J., Victoria BC

“Thank you so much for everything – I totally appreciate it, and it feels darn good to have our website up…and a new one to boot!”

– S.J., Victoria BC

D.K., Sidney BC

“Thanks very much for your as always excellent advice.”

– D.K., Sidney BC

T.A., Qualicum Beach BC

“The attention to detail in answering my many questions and concerns was nothing short of stellar!”

– T.A., Qualicum Beach BC

M.S., Parksville BC

“As always, prompt, careful service, economical too!”

– M.S., Parksville BC

M.R., Saanich BC

“…you will be a tremendous asset in your new community.”

– M.R., Saanich BC

B.M., North Saanich BC

“Amazingly skilled remote support for our networking and computer issues. Highly recommended!”

B.M., North Saanich BC

C.W., Nanaimo BC

“This PC is a beast! Thanks so much again!”

– C.W., Nanaimo BC

P.S., Nanoose Bay, BC

“So grateful to have Rainer’s knowledge and expertise, and most importantly, his patience for us ‘older’ clients. Very happy that I found Raindog Solutions!”

P.S., Nanoose Bay BC

G.L., Victoria, BC

“Outstanding service at an extremely reasonable price.”

G.L., Victoria BC

J.L., Victoria BC

“Rainer Willeke [of Raindog Solutions] has given me his friendly help for more than ten years. Outstandingly competent in many different areas, he works with impressive speed and efficiency.”

– J.L., Victoria BC

B.E., Victoria BC

“Very skillful as well as very trustworthy.”

– B.E., Victoria BC

B.K., Victoria BC

“You are the KING of the workaround! Thanks for the great service!”

– B.K., Victoria BC

B.A., Parksville BC

“Over the years I have had a few local computer technicians in to resolve computer or network related issues at our office. Rainer of Raindog Solutions is by far my preferred choice. He is very knowledgeable, and although I have a basic understanding of computer systems, he took the time to explain everything he was doing, and why, in terms that I could understand. I intend to utilize his services in the future and would not hesitate in recommending him to others.”

– B.A., Parksville BC

S.M., Saanich BC

“I have found you always helpful, knowledgeable, patient, and reliable. I just don’t know who else could pick out the perfect system for each person’s individual needs and come to the house and install it up and running and then trouble shoot as issues arise. I know when I fire off an email to Rainer that he will fix it!”

S.M., Saanich BC

A.F., Victoria BC

“Amazingly compassionate help for the ‘novice’ computer user. Thanks! Highly recommended!”

– A.F., Victoria BC

B.E., Victoria, BC

“I always know I can count on you to help!”

B.E., Victoria BC

F.V., Sidney BC

“I should be pleased and proud to have you mention how totally satisfied I have always been with your prompt and courteous service.”

– F.V., Sidney BC

M.S., Parksville BC

“I tried 3 other outfits when my MS Outlook bombed. They all took my money and did nothing. Rainer fixed my problem and incidentally found a virus. He is definitely my goto guy for IT stuff!”

– M.S., Parksville BC

J.C., Parksville BC

“It was a pleasure having Rainer come to my home and service my computer. He provided lots of good information and assistance as well as cleaning up the computer of nasty viruses and i will not hesitate to use his services again when needed.”

– J.C., Parksville BC

B.G., Saanich BC

“…you explain operations and tips with such patience and clarity that makes it so much easier for us to understand and remember.”

– B.G., Saanich BC

M.G., Victoria BC

“You have been a source of great information and assistance over the years which we are very grateful for. We have certainly enjoyed your visits to our home.”

– M.G., Victoria BC

D.R., Qualicum Beach, BC

“Very easy to understand what Rainer was explaining.”

D.R., Qualicum Beach BC

M.W., Victoria BC

“It is very hard to find someone that I trust, with something so important. I appreciate your honesty, & caring, and all the research you do on product.”

– M.W., Victoria BC

U.M., Saanich BC

“I would of course like to continue with your services which are outstanding. I have learned so much over the last couple of years.”

– U.M., Saanich BC

P.S., Victoria BC

“Rainer put together a new system for me 3 years ago and it still is fabulous. A huge thanks for up-dating the systems and showing me how to unscramble my mistakes.

I can’t recommend Raindog Solutions highly enough – beyond all expectations.”

– P.S., Victoria BC

J.W., Qualicum Beach BC

“Awesome support! Very knowledgeable! Thanks Rainer!”

– J.W., Qualicum Beach BC

D.S., Errington, BC

“It has been a great relief to find and work with you as you have been a great supportive help.”

D.S., Errington BC

A.W., Victoria BC

“Thank you so much for your responsiveness, capability, and excellent service.”

– A.W., Victoria BC

T.A., Qualicum Beach BC

“Awesome attention to detail.”

– T.A., Qualicum Beach BC

H.B., Langford BC

“As always, prompt, very clear, solved the problem quickly and at a fair price. Highly recommended.”

– H.B., Langford BC

V.T., Sidney BC

“Rainer [of Raindog Solutions] has always been knowledgeable, professional, prompt and friendly in his dealings with us…thanks for taking such good care of our technical issues these last 10 years!”

– V.T., Sidney BC

D.G., Victoria BC

“Outstanding in all respects.”

– D.G., Victoria BC

C.L., Victoria BC

“I always receive additional tips over and above the issue being resolved.”

– C.L., Victoria BC

J.L., Victoria BC

“Constantly friendly, Rainer is very impressively competent in many areas of computing and computer technology. He works with great speed and accuracy.”

– J.L., Victoria BC

R.A.F., Pender Island BC

“Quick turnaround and knowledgeable….Thanks, Rainer!”

– R.A.F., Pender Island BC

W.A., Lantzville, BC

“I love the service and support you’ve provided over the years. You’ve brought relief when I was at wits end, and security (literal, figurative), knowing I could trust you to log in remotely. You have demonstrated integrity and professionalism at all times. And you are a pleasure to know, a nice guy and [I am] always happy to open the door to you.”

– W.A., Lantzville BC