The importance of backup

What’s the big deal? Why is it that computer technicians and techie-type people in general are constantly telling us to make a backup of our data?  Sadly it’s because they know, often firsthand, that it’s only a matter of time until your computer’s hard drive (or external hard drive, solid …

Malware prevention

What is malware? Unfortunately, we spend a lot of our time removing various forms of malware and “potentially unwanted programs” (or “PUPS”) from customer PCs.  What is malware, you ask?  Well, it’s a general term intended to mean “malicious software” that technically does not quite fit in the same category …