This is the web site of Raindog Solutions.

Our postal address is P.O. Box 227, Nanoose Bay Stn Main, Nanoose Bay B.C. V9P 9J9

Our e-mail address is contact@raindogsolutions.ca

Our phone number is (250) 240-6200

This Policy is effective July 4, 2017

For each visitor to our web page, our web server automatically:

  • recognizes only the visitor’s IP address or domain name (when available)
  • compiles aggregate information on what pages consumers access or visit.

We collect other information (email address, address, phone number) from:

  • site visitors who communicate with us specifically requesting that we communicate with them via this information.
  • site visitors who place orders online with us for products and services.

The information we collect is:

  • not shared with other organizations for commercial purposes
  • disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws or to protect against misuse or unauthorized use of our Web site.
  • used to improve the content of our web site

With respect to cookies:

  • we do not set any cookies.

If you supply us with your postal address on-line you will:

  • only receive the information for which you provided us your address.

If you supply us with your telephone number on-line you will:

  • only receive telephone contact from us with information regarding enquiries and/or orders you have placed with us.

If you feel you have been incorrectly contacted by us, please let us know by email at contact@raindogsolutions.ca

From time to time, we may:

  • use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

With respect to security:

  • when we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure website.
  • we use the services of PayPal and Square for our secure checkout and payment processing

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.